Patrick is well known to DPM through his recent appointment to fully demonstrate a 2014 KBA Rapida RA106-5+LX for us in the UK.
We found him to be an extremely competent instructor, very thorough, and above all flexible. The circumstances of the installation were somewhat challenging at times, and this called for a high degree of co-operation and adapting to changing needs, which Patrick was very willing to accommodate.
The print shop concerned had experienced operators, but their existing machine was of a much older vintage with a corresponding lack of performance and range of features. To a great extent therefore, they had to start from basics, and in this regard, Patrick was able to draw upon his vast experience and put the features of the new press into context against the old. This was very beneficial to the operators and helped to speed up the acclimatization process. As a side note, he trained three crews, who were without exception very praiseworthy of his level of knowledge and helpful attitude. His proactive approach helps to a very great degree by engaging with his clients using a hands-on approach from the start.
We would have no hesitation in recommending him, and using his services again.
Tim Pawley, Sales Manager
